Tangos Privacy Policy

Last Updated: October 7, 2025

In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, TangosAI, Inc. (“Tangos”, “we”, “our” or “us”) use, collect and store personal information that we collect or receive from or about you (“you”) in connection with https://tangos.ai/ (the “Website”) and the services provided (the “Services”).

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal information.

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.

What personal information we collect, why we collect it, and how it is used
How we protect and retain your personal information
How we share your personal information
Your privacy rights
International transfers of personal information
Use by children
Interaction with third party products
Analytic tools / Cookies
Personal information collected from third party sources
Contact us

Our Mission

Tangos’ mission is to provide financial institutions with a solution which enables them to streamline compliance and investigative practices such as sanctions screening, KYC/KYB due diligence, transaction monitoring, and alert resolution with advanced AI-driven workflows.

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy.

If we implement material changes in the way we use your personal information, in a manner that is different from that stated at the time of collection, we will notify you by posting a notice on our website or by other means and take any additional steps as required by applicable law.

1. What Personal Information We Collect, Why We Collect It, and How It Is Used

(i) We Process the Following Personal Information

a. Personal information provided through the Services. We collect personal information that you voluntarily provide, including your full name, email address, password, as well as any other personal information that you decide to provide us. We also collect the contact and billing information of our customers.

b. Personal information provided through the Website. When you use the Website, we collect and process full name and email address when you interact with the Website.

c. Personal information automatically collected. We automatically collect certain information through your use of Tangos’ Website, such as cookies, pixels, tracking technologies and similar identifiers (“Technologies”), your Internet protocol (IP) address, and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider and other personal information about actions taken through the use of the Website.

d. Personal information from Other Sources. As part of our Services, we collect personal information from publicly available sources and from our trusted partners or service providers, where necessary to perform KYC and KYB checks. Such information may include names, contact details, publicly available information, corporate documentation, etc.

e. Personal information you provide to us in person, or via communications methods other than online engagements. For example, when you visit one of our exhibition booths or attend one of our events and you provide us with your contact details.

f. Personal information we collect from online interactions. For example, if you attend a webinar, contact us via social media or otherwise interact with our business, including as a representative of a current / prospective customer, supplier or partner, we track and make a record of those interactions, which may contain your contact details, such as full name, email address, messages and any other personal information that you decide to provide us with.

(ii) We Process Personal Information for the Following Purposes

a. To provide you with the Services. We will use the personal information, including, without limitation, for the following purposes:

Allow you to create an account (including by collecting information from third-party and publicly available sources for identity verification, KYC/KYB due diligence, and other compliance purposes)
To provide you the Services and to process your requests
Communicate with you about your use of the Services and for support purposes
Fulfill any instruction and/or request made by you in the context of the Services
Send you push notifications and/or emails and notifications regarding your account or certain features of the Services
To personalize your experience with our Services
To allow you to create more users and administrate your users
To generally administer and improve the Services, including performing compliance and due diligence activities (such as KYC/KYB checks, sanctions screening, anti-money laundering checks, and fraud prevention)

b. To allow you to make use of our Website. We will use your personal information to allow you to make use of our Website, including:

If you request a demo, we will use your personal information to process and answer your request
To answer your questions and to allow you to communicate with us (e.g., by using the Website chat)
To analyze your use of our Website and to improve our Website
To customize your experience

c. For Administrative Purposes. Tangos uses your personal information to:

Respond to your questions, comments, and other requests for customer support, or information
Provide you with the Tangos Services
Internal quality control purposes
Establish a business relationship
Generally administer the Tangos Services

d. To Market our Website and Services. Tangos uses personal information to:

Notify you about offers and services that may be of interest to you
Develop and market new products and Services, and measure interest in Tangos’ Services
Other purposes disclosed at the time you provide information
As you otherwise consent

e. Security purposes. Some of the personal information mentioned in this Privacy Policy will be used for detecting, taking steps to prevent and prosecuting fraud or other illegal activity; to identify and repair errors; to conduct audits; and for security purposes. Personal information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims.

f. De-identified and Aggregated Information Use. In certain cases, we may or will anonymize, aggregate and/or de-identify part or all of your personal information. This data may be used for both internal and external purposes, such as analyzing, enhancing, testing, training and improving Tangos Services (including through the use of artificial intelligence) and for research purposes. We may also share this aggregated information and/or disclose it to third parties without restrictions.

g. Cookies and Similar Technologies. We use Technologies to automatically collect information through the Website and Services, which in certain cases could be considered personal information. If you would like to opt out of the cookies and similar technologies we employ, you may do so by blocking, deleting, or disabling them as your browser or device permits.

(iii) Lawful Bases for Processing

The lawful bases we rely on for processing personal information are (if and when applicable):

The data subject has given consent to the processing
Processing is necessary for the performance of a contract
Processing is necessary for compliance with a legal obligation
Processing is necessary for the purposes of legitimate interest

2. How We Protect and Retain Your Personal Information

2.1 Security

We implement and maintain industry-standard technical, organizational and security measures designed to protect your personal information. However, please note that we cannot guarantee that the personal information will not be compromised as a result of unauthorized penetration of our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

2.2 Retention of Your Personal Information

Your personal information will be stored until we proactively delete it from our records, or until you send a valid deletion request. Please note that in some circumstances we store your personal information for longer periods of time, for example:

Where we are required or allowed to do so in accordance with legal, regulatory, tax, accounting, anti-money laundering, know-your-customer, fraud prevention, or other compliance requirements or obligations
For us to have an accurate record of your dealings with us in the event of any complaints or challenges
If we reasonably believe there is a prospect of litigation relating to your personal information or dealings

We may share your personal information as follows:

3.1 The personal information Tangos gathers may be shared with our partners and other third parties.

3.2 We also share personal information about you with our affiliated companies.

3.3 We use third party service providers to process your personal information for the purposes outlined above, including, without limitation:

Cloud service providers for hosting purposes
Websites and web content creation platforms to help us manage our Website
Email providers, marketing, CRM, and other similar tool providers
Artificial intelligence tools and features
Analytic companies to help us understand and analyze information we collect

3.4 To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Tangos, our Services, customers, employees, property, and the public.

3.5 We may disclose personal information with our lawyers, accountants, auditors and other professional advisors where necessary to obtain legal or other advice or otherwise protect and manage our business interests.

3.6 We may use or disclose the personal information to investigate, prevent, or take action regarding illegal activities, suspected fraud, cybersecurity threats, situations involving potential threats to the physical safety of any person, violations of this policy, or as otherwise required or allowed by law and regulations.

3.7 If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal information to such third party in connection with the foregoing events. In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal information.

3.8 Where you have otherwise provided your consent to us for sharing or transferring your personal information.

4. Your Privacy Rights

4.1 Your Rights

The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals:

Right to withdraw consent to the processing, where consent is the basis of processing
Right to request access to your personal information held by us, along with details on how it is processed
Right to rectification of inaccurate personal information about you
Right to object to unlawful data processing under certain conditions
Right to erasure of past personal information about you (your “right to be forgotten”)
Right to restrict processing of your personal information under certain conditions
Right to data portability of personal information concerning you in a structured, commonly used, and machine-readable format

The personal information we collect is not used for automated decision-making and profiling, except for automated processes in the context of marketing. You can opt out of direct marketing by contacting Tangos directly or by following the instructions through the unsubscribe options in our email messages.

4.2 Exercising Your Rights

You can exercise your rights by contacting us at info@tangos.ai. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you.

To protect your privacy, we may take steps to verify your identity before fulfilling your request. We will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information.

We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.

4.3 Deleting Your Account

Should you ever decide to delete your account, you may do so by emailing info@tangos.ai. If you terminate your account, any association between your account and personal information we store will no longer be accessible through your account. However, any public activity on your account prior to deletion will remain stored on our servers.

4.4 Marketing Emails — Opt-Out

You may choose not to receive marketing email by sending a single email with the subject “BLOCK” to info@tangos.ai. Please note that the email must come from the email account you wish to block. Alternatively, you can use the unsubscribe link found at the bottom of any marketing email.

5. International Transfers of Personal Information

In order to run our business and provide our Website and Services to you, we transfer personal information to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your personal information may be processed in countries with privacy laws that are different from privacy laws in your country.

Whenever personal information is transferred internationally, we ensure it is protected by using Standard Contractual Clauses or other lawful mechanisms:

Making sure the destination country has been deemed by the European Commission to provide an adequate level of protection for personal information; and/or
Executing data onward transfer instruments such as data processing and protection agreements

6. Use by Children

We do not offer our products or Services for use by children and, therefore, we do not knowingly collect personal information from, and/or about children under the age of 18. If you are under the age of 18, do not provide any information to us without the involvement of a parent or a guardian.

In the event that we become aware that you provided personal information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at info@tangos.ai.

7. Interaction with Third Party Products

We enable you to interact with third party websites, mobile software applications and products or services that are not owned, or controlled, by us (each, a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services.

Please be aware that Third Party Services can collect personal information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

8. Analytic Tools / Cookies

Google Analytics

The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with information we collect.

Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

You may learn more about how Google collects and processes data specifically in connection with Google Analytics here. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on.

We reserve the right to remove or add new analytic tools, cookies, pixels and other tracking technologies.

9. Personal Information Collected from Third Party Sources

Tangos processes data from third-party sources to help provide our Services, including KYC and KYB checks. To the extent Tangos acts as a controller and such processing is subject to the GDPR, please note that we do not provide specific notifications to data subjects in these cases, as we believe an exception under Article 14(5)(b) of the GDPR applies.

Providing such notice could seriously impair the purpose of the processing, particularly where it relates to fraud prevention, anti-money laundering, or similar risk assessments. For the same reason, obtaining consent from the individuals concerned is not feasible, and we rely on our legitimate interests (as recognized in Recital 47 of the GDPR) as the appropriate legal basis for this processing.

Nevertheless, we include this explanation in our privacy policy to provide general transparency about these practices.

10. Contact Us

For any questions, concerns, or to exercise your privacy rights, please contact us at:

Email: info@tangos.ai